If you are a current tenant and would like to submit a maintenance request or a customer service inquiry please complete the form below. If you are not a tenant and have a general question, click here for our general inquiry form.
What is Permission to Enter (PTE)?
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Permission to Enter authorizes the superintendent to utilize his key to enter your apartment to perform the necessary repairs that you requested. The superintendent will first knock on your door and if there is no answer, he will then enter the apartment. Upon completion of the work, the superintendent will leave a door tag indicating that he was in your apartment to address your maintenance request.